Sewer and Drainage Utility

900 W. Broad Street
Burlington NJ 08016

OFFICE HOURS:
M–F 7:30am–3:30pm
Sat & Sun 6:30am–2:30pm

TEL: 609-386-0035
FAX: 609-747-9293

OTHER PUBLIC WORKS
DIVISIONS:

Public Works Division

Water Utility Division

Sewer & Drainage Division

Public Buildings and Grounds Div.

Animal Control Division

Recycling

Flood Risk and Insurance

SEWER & DRAINAGE UTILITY

The Sewer & Drainage Division treats the City’s wastewater and drainage. Separate systems are maintained to prevent mingling until treatment. After the treatment process the water is discharged into the Delaware river, 200 yards south of the Burlington Bristol Bridge. The by-product (sludge) is first dewatered, then trucked to the Burlington County compost site for final disposal. Stringent adherance to state and federal environmental regulations is maintained at all times.

The leader of the Division of WastewaterTreatment and Drainage is known as the Sewer & Drainage Division Supervisor. This Division, under the auspices of the Public Works Department Director, Mayor, and Business Administrator, performs all appropriate functions with regard to treating the City’s residential, commercial, and industrial wastewater, including:

• Processing and treatment of wastewater
• Discharge treated and processed water
• Preparation and disposal of by-product
• Maintain all City-owned sewer mains
• Maintain City storm drains and catch basins
• Ensure adherance to applicable State & Federal regulations
• Maintain continuous operations 24 / 7 / 365
• Prepare Division annual budget

FLOOD RISK AND FLOOD INSURANCE

Stormwater Management

City of Burlington Municipal Stormwater Management Plan

(Adobe® Acrobat PDF - 4.23MB)
NJPES #NJG 0153109
PI ID #171529
Burlington County
FINAL: APRIL 27, 2005 
REVISED: AUGUST 1, 2006
ENVIRONMENTAL RESOLUTIONS, INC.

Stormwater Pollution Protection

NJDEP requires that the City have a Stormwater Pollution Prevention Plan (SPPP) to address municipal operations that range from cleaning storm drainage inlets to public outreach and education.  View this plan at:

Stormwater Pollution Protection Plan

Protect Our Natural Floodplain Functions
Keeping our drains clear protects our property and loved ones during floods, and protects our drinking water, wildlife, and environment.  For more information on what you can do, please visit http://www.cleanwaternj.org

Flood Risk Insurance

Flooding can happen anywhere, but certain areas are especially prone to serious flooding. To help communities understand their risk, flood maps (Flood Insurance Rate Maps, FIRMs) have been created to show the locations of high-risk, moderate-to-low risk and undetermined-risk areas. Link to the One-Step Flood Risk Assessment Tool, which is a simple way for homeowners to learn their flood risk level by just inputting their address at:

www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/defining_flood_risks.jsp

What are your chances of experiencing a flood? These animated scenarios demonstrate how various factors impact different neighborhoods.  Learn about the various factors that can cause flooding at:

http://www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/flood_scenarios.jsp

Changes are coming to the National Flood Insurance Program. Visit the Biggert-Waters Flood Insurance Reform Act of 2012 webpage to learn how the changes might affect you.

Think about what your home means to you. Have you done everything you 
can to protect it? Learn your flood risk at www.floodsmart.gov/floodsmart/

There's good news for property owners who have been newly mapped into a high-risk flood area since October 1, 2008. The National Flood Insurance Program (NFIP) offers a cost-saving insurance option that may benefit them. If a structure has been newly mapped into a high-risk flood area on or after October 1, 2008, the property owner may be eligible for significant savings with the NFIP's Preferred Risk Policy Extension. Find out more about the Preferred Risk Policy Eligibility Extension at www.floodsmart.gov/floodsmart/pages/prp_extension_information.jsp

In 1968, Congress created the National Flood Insurance Program (NFIP) to help provide a means for property owners to financially protect themselves. The NFIP offers flood insurance to homeowners, renters and business owners if their community participates in the NFIP. Participating communities agree to adopt and enforce ordinances that meet or exceed FEMA requirements to reduce the risk of flooding.
http://www.fema.gov/national-flood-insurance-program/flood-insurance-reform

Learn more about the National Flood Insurance Program from FEMA at:
http://www.fema.gov/national-flood-insurance-program

Water and Sewerage Rates and Payments

The Office of the Collector - Water & Sewer bills and collects charges. Please see their web page for rates and billing information.  You now may look up and pay Water and Sewerage bills on-line at the following link:  On-line Pay.

Beating problems before they arise

All City-owned sewer mains are subject to a scheduled maintenance program. When any of the sewer mains becomes clogged, workers respond, using a specialized truck (jet/vac) which breaks the stoppage by using high pressure water or a cutter.

The Drainage Division also operates all storm drains and catch basins owned by the City. Flooding and problems are pro-actively prevented through a scheduled maintenance program. Division responds to clogged basins or lines, and regulates storm waters flowing through JFK Lake and its extension.

 Who is responsible?

When home, business or industrial sewerage problems arise, the Sewer & Drainage Division responsibility begins at the City-owned main line, as mandated by ordinance 18-3.13A.1. The Division is NOT responsible for home sewer laterals, that is the line from the dwelling to the City-owned sewer main. The homeowner is responsible for correcting any problems occuring from the main to their fixtures. 

Problems?

Call the Division at 609-386-0035. After-hours calls are answered by the Water Department, which will dispatch someone to the problem.

How can I help?

Citizens can help prevent drainage problems and possibility of street flooding. How? Be careful during leaf collection and snow removal periods to keep storm drains and gutters clear. Do not discard anything into gratings, drains, or gutters.